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Welcome to Virtual Village!

 

 

Testimonials

Hear what our customer have to say...
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  • "I just wanted to thank you for an exceptional shopping experience. You guys are on top of my list of shopping sources. I will tell other people about the exceptional service I experienced. "
  • AJ 04/01/10
  • "You were all so kind and patient. Not everyone is computer savvy but you guys made it easy even with all my questions. I would use your company again any day. Have a wonderful holiday thanks again!"
  • Pam 12/10/09
  • "Thank you for your prompt reply. I knew as soon as I hit the send button on my query yesterday that the package would be in my mail box -- and it was. It looks great. Thank you for your time to check so thoroughly. "
  • Ann 12/4/09
  • "Thank you SO MUCH for clearing that up. I understand and now I can relax and let my patience kick in. It's a pleasure doing business with you and once again, thank you! Your quick response is truly appreciated."
  • Jerone 12/2/09
  • "I just received the replacement bulb and it works perfectly!! thanks a lot for your fast delivery and excellent customer service!!"
  • GD 12/2/09
  • "Thank you for writing and also for the second complimentary unit. I have been very happy with the flash triggers. You have been most helpful and I will recommend you to friends. "
  • Gary 11/23/09
  • "Thank you very much for taking care of this promptly. Thanks again for excellent customer service!"
  • June 10/28/09
  • "I want to take time and personally THANK-YOU for tending to my situation as quickly as you did, I realize that you have more to do than correct my mistake, but you did it without any hassle and I want you to know that people remember that sort of kindness. I think it is all taken care of and I will stop bothering you now ."
  • Rhonda 10/28/09
  • "Received replacement device yesterday and I am very satisfied with it... Thank you."
  • Irene 10/28/09
  • "thanks for the good news ... this was my first internet transaction and well... if i do return...it'll be because of you guys sitting in the customer service department....you rock....keep it up.."
  • Rushabh 10/23/09
  • "Hello, I just wanted to say that I am VERRY Happy with these lights!!! They work sooo well, and they look awesome.. I was a little sceptical at first, but after the first night I had them on, i was thrilled.."
  • Chefsel 10/23/09
  • "Am delighted with the service offered by virtualvillage.com, a faulty item was replaced immediately, will use company again."
  • Clare 8/21/09
  • "I would like to recommend virtual village not only for their excellent range of affordable products but for their remarkably quick response to customer inquiries, orders and problems that might arise in any transaction between buyers and sellers in the internet environment. I purchased a rider passenger motorcycle communication device for about ten percent of the cost of the same system if purchased from a store in Australia. When the first one delivered had a small problem Virtual Village dispatched another one within one day of being informed of the problem no questions asked and with no further cost to me. Virtual Village went far beyond their obligations and my expectations and would recommend them, holding them in the highest regard and will be using them to source products first before looking anywhere else."
  • Tom
  • "I am really happy that you at Virtual Village stuck it out with me, and I will always be able to depend on your products in the future, as well as the Great Customer Service.. Thanks again for all your cooperation!!"
  • Garrett
  • "Please accept my thanks for a great product for my 87 yr old mom. She finds it very easy to use. The product was sent to her during a blizzard in New York so it arrived about 2 weeks after her birthday. Since I was raised there I understand the difficulties in delivering mail under those conditions. This has nothing to do with you, your product was a hit!"
  • Robert
  • "I just received the package today morning. It arrived in perfect condition and I'm already enjoying it. I'm very impressed by the quality of the finishing and the ease of use. I've recommended it to one of my friends who'll be placing an order soon."
  • Francois
  • "I just wanted you to know how much I appreciate good customer service. Thank you!!!!"
  • Michael
  • "I have received my purchase about 24 hours ago. It arrived in perfect condition indeed. I am happy for this purchase not only because of the this particular product but also because I have found a fantastic on line shop (virtualvillage.com) that ships from china and with a polite caring staff. I assure you that this purchase will not be the last. I hope as time passes you widen your products range more. I wish you all success."
  • Mohammad
  • "Thank you very much for a wonderful service and I will certainly recommend you to others."
  • Alf
  • "Thanks for your thoughtful email. I really appreciate the concern shown by Virtual Village and will certainly like a replacement cord for my laptop than a refund. Your prices are very competitive and I really appreciate your customer service."
  • Rohit
  • "I thank for the great service provided. I will definitely try again to shop at Virtual Village because of your service."
  • Paul
  • "Thank you so much for all your help. You have put the "service" in customer service!"
  • Sarah
  • "Thank you! This was a very positive shopping experience for me"
  • Wesley
  • "I appreciate your offer and also your quick response, great customer service."
  • David
  • "Actually you were great in responding so quickly and considering where the item is coming from I think that is veryyyyyyyyyyyy reasonable. Thanks for help!!! I am just soooo excited about getting this piece. I found several old lenses that are in excellent condition that I can't use WITHOUT that piece."
  • Bernadette
  • "My order arrived very quickly. Additionally, it was in immaculate condition, considering its international journey. I appreciate your fine service and will remember you when making similar purchases in the future."
  • Gabe
  • "Thank you! You have such a wonderful jewelry! Thank you! :) "
  • Linda
  • "I will now have a wonderful day thanks to you."
  • Eleri
  • "I think this turned out to be a very successful transaction and will be shopping with you again very soon. Thank You for all of your assistance."
  • Scott
  • "I just wanted to say ,"THANK YOU" for responding to my e-mails so quickly. I'm very, very impressed with your excellent communication. I will definitely do business with you again and will highly recommend your business. Thanks again!"
  • James
  • "I got the package earlier today. Thank you for all of your quick responses to my emails. I appreciated your customer service. Thanks for all the help and I hope to use Virtual Village in the future."
  • Justin
  • "Thank you so much, Now that is customer service."
  • George
  • "Thank you for the fast refund for the diamond tester. I appreciate your professionalism and courtesy and look forward to dealing with you in the future. Thanks again."
  • Karen
  • "I look forward to doing transactions with you in the future."
  • Weslet
  • "Thanks a lot for your fast answer. I'm very satisfied by your excellent service. Thanks again!"
  • Bricolemt
  • "Thank you for being understanding. We manage to get through this together with your great customer service."
  • Lane
  • "I just got the earrings -- excellent pair. I would love to buy more from you. Thank you so much"
  • Shouraseni
  • "I received the tester on Saturday, and it works great - thanks for the quick response and the fast shipping. I've left positive feedback for you!"
  • David
  • " I received the item FROM CHINA, 2 days after ordering..incredible!!..Good product"
  • Aemis
  • "Thanks so much for your helpful and speedy reply!! what a wonderful seller you are!!"
  • Wendy
  • "I appreciate your quick response. You were exactly right. My post office had received the package but failed to notify me that I had to sign for it. I did so this morning. It arrived in tact and the focusing rail is in perfect working order. Thanks for the smooth transaction and I look forward to doing business with you again."
  • Cecelia
  • "Thanks for being so gracious. I will tell you this: given the way you have handled things, and how fast you act, I would not hesitate to buy from Virtual Village again. I feel I can trust you."
  • John
  • "First of all, I'd like to thank you for handling this matter professionally and passionately. Furthermore, I'm very impressed with your dedication and care for your customers. I will certainly recommend to friends and family members who would like to buy Digital Holy Qur'an to buy it from your store, as you've demonstrated a high standard of professionalism in this transaction. I'll look forward to making more business with Virtual Village-USA in the near future. Thanks again."
  • Omar
  • "Your communications have been OUTSTANDING! I wish to THANK-YOU for your fast replies and you consideration on this problem. I hope to do business with you again real soon. THANKS AGAIN."
  • John
  • "Thanks for all your efforts. It was the best customer service ever I had."
  • Hyoung
  • "I appreciate your reply and I assure you I shall leave a very positive feedback on Ebay for your quick and most satisfactory costumer service."
  • Cat
  • "I would like to thank you and your company on its professionalism and kind emails all throughout this process. It is nice to see there are some people that really do care. Thank you again."
  • Jim
  • "The pleasure has been all mine. I do appreciate your trying to replace with a better one and sometimes, it is the thought that counts. Thank you!!! I am looking forward to receiving the Head Lamp and thank you for the refund of my shipping charges, your kindness does not go un-noticed. Once again, thank you, and I look forward to doing more business with you."
  • Jim
  • "Just got back from mailing the receiver back to you. Again thank you for the great service and trust me, I'll be back for more items in the future."
  • Jack
  • "Thank you for your generous offer! I have gone thru your checkout process and have made the purchases. I am very grateful to have this go so easily...thank you! I know it will take some time to get here, but I will post very positive feedback in eBay to let you know the package has arrived. Thank you again for your great products and thoughtful service"
  • Sally
  • "I have received your refund and I would like to thank you for your understanding and responsibility. Although this transaction was not completed, it was resolved very satisfactorily and professionally. I hope that our next transaction(s) will be better."
  • Senee
  • "Thanks you for sending me the new light!!! It works as represented. I would order again from you. I appreciate your integrity."
  • Maudie
  • "Thank you so much for your prompt reply and the way you guys respond to customers is really appreciable. it seems I got back my error transactions today. everything is fine now. Thanks a lot for your concern and help."
  • Bhani
  • "I am delighted (and a little surprised) by the complete fairness of your response. I did not expect such a quick and thoroughly satisfying response. "I am sorry this device did not work out for me - but the way you have handled this situation ensures I am much more likely to order from you in the future. I wish more businesses understood the value of fair response. You are to be congratulated."
  • Terry
  • "My order arrived two days ago and it was worth the wait. I must tell you how very impressed I am with the quality of all the items you have sent. I will certainly be ordering from you again in the near future. Thank you."
  • Joe
  • "I received the power pack yesterday and it works perfect. I left positive feedback for you. Shipping took 10 days which is better than expected. I will definitely use you again."
  • Dave
  • "I have received the scale and it works great. I have left positive feedback and hope you will do the same. Thanks for a great transaction. "
  • Thomasina
  • "Fiance thrilled, thank you! Fits perfectly, beautifully crafted piece. Thanks :)"
  • Nana
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